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Case Study

Stonehaven Care Group

  • Energy brokerage
  • Three year total contract savings – c.£10,000

The Client

Stonehaven Care Group is a family run company with residential and specialist nursing homes across the South West, providing high-quality personal care.

Their homes offer a wide range of services for residents and offer the reassurance of consistently high standards delivered by caring, professional and dedicated care teams.

Some of their care homes have been purpose built for care, and some have been converted from stunning historic buildings. All are set in their own grounds, with well-maintained gardens.

Whatever their clients’ preferences, the Group has a home for all needs, in locations that really appeal – becoming a real home to their residents.

The Challenge

Money spent on energy is money that can’t be spent on care and facilities, so it’s a real challenge to shelter a care home group from inevitable and regular price rises.

The trend is always up and the critical element which a good broker has to address is ensuring best rates which include everything. Standing charges and pass through charges like the Climate Change Levy, Unit Rates (time of use surcharge) and a host of other things that most businesses have no idea about, often affect a seemingly low kWh rate and aren’t apparent until bills start arriving. Explaining all this in an open and honest manner and then fixing the best overall deal for the longest possible contractual period was the aim.

The Solution

IU Energy is an independent energy broker and this means we have no affiliation or incentive to promote one supplier over another. We are only interested in the best all-round deals – sometimes the right deal isn’t the one with the lowest headline kWh rate. It’s our value-add to cut through the confusion and select the right options for our clients and it’s just one reason why we were voted ‘UK Consultancy of the year 2018/2019’, in the independently judged TELCA Awards – the ‘Oscars’ of the energy industry.

We went out to the marketplace and sought the best long-term deals we could find and presented them all alongside each other, along with our recommendation on the best three-year fixed contracts.

We were also able to synchronise switching the Group to SMART meters at their request and at the same time as their contract end date.

The Results

We secured a three year fixed price deal which saved Stonehaven Care Group over £10,000 during the contract lifetime. We also organised the fitting of SMART meters to coincide with the contract start date.

“The team were incredibly helpful – we were already on good rates, but IU Energy were able to source even cheaper, competitive rates for our care homes, which generated significant savings. We would recommend IU Energy’s services to any similar organisation/ business who wants to champion energy efficiency, reduce their energy costs and obtain trusted, independent advice regarding their energy.”

We also wanted our contracts to start and end on the same dates for all our meters, and for them to be switched to SMART meters – something that was not in place beforehand and caused unnecessary time delays and extra work.

IU Energy were able to use their relationships with the suppliers and knowledge of the processes to get this underway and sorted.”

Ralphe Stone

Operations Director

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